Privacy Policy
At AI Booking Travel, we place great importance on protecting the privacy of our customers and website users. The purpose of this Privacy Policy is to explain what information is collected through the use of our website and services, how that information is used, with whom it is shared, and the measures we take to safeguard it.
By using the website, providing your details, or making a booking, you consent to this Privacy Policy.
What information do we collect?
In the course of using the website and our services, we may collect information such as:
- Full name
- Phone number
- Email address
- Booking and rental details
- Driver details
- Flight details
- Partial payment details
- Website usage data
- IP address
- Browser and device type
- Approximate geographic location
- Information you choose to provide when contacting customer service, or via forms, chat, or social media
In certain cases, and depending on the requested service, we may require additional information necessary to complete the order or provide the service
How do we use the information?
The information collected may be used for:
- Processing and managing reservations
- Communicating regarding an order or service
- Providing customer service and support
- Handling inquiries and requests
- Tailoring services, offers, and promotions
- Improving the user experience on the website
- Analyzing data and enhancing our services
- Ensuring information security and preventing fraud
- Compliance with legal requirements and the directives of competent authorities
Marketing Communications
If you have consented to receive communications, we may send you updates, promotions, offers, and marketing content via email, SMS, WhatsApp, or other digital channels.
You may unsubscribe from our mailing list at any time by using the unsubscribe link or by contacting customer service.
Cookies and Tracking Technologies
The website uses cookies and similar technologies for the purpose of:
- Proper website operation
- Saving user preferences
- Improving the browsing experience
- Measuring performance and statistics
- Tailoring content, advertising, and marketing offers
Third-party analytics and marketing tools, such as Google Analytics or Meta Pixel, may also be used.
You can adjust your browser settings to block the use of cookies; however, some services on the site may not function fully.
Transfer of Information to Third Parties
For the purpose of providing the services and completing the order, we may transfer relevant information to various parties, including:
- Car rental companies (domestic and international)
- Payment processing and payment providers
- Technology service providers
- Service and support systems
- Business partners
- Email, hosting, and analytics providers
In certain cases, the information may also be transferred to servers or service providers outside of Israel, depending on the requirements and the service requested.
The information will be transferred only to the extent necessary for the provision of the service and in accordance with applicable law.
Information Security
We employ standard, advanced security measures to protect personal information and prevent unauthorized access.
Despite our efforts, absolute security cannot be guaranteed in online systems; therefore, use of the website is also at the user's own risk.
It is recommended not to transmit sensitive information—such as full credit card details or passwords—via email.
Data Retention
Personal information will be retained for the period necessary to provide the services, comply with legal requirements, resolve disputes, prevent fraud, and improve the service.
User Rights
You may contact us at any time for:
- Reviewing information held about you
- Correcting incorrect or outdated information
- Requesting the deletion of information
- Removal from marketing communications
Inquiries will be handled in accordance with the provisions of applicable law.
Privacy of Minors
The services on the website are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors without the consent of a parent or guardian.
Changes to the Privacy Policy
AI Bookin Travel may update this policy from time to time in response to changes in services, technology, or legal requirements. The updated version published on the website shall be the binding version.
Contact Us
For questions, inquiries, or requests regarding privacy and personal information, you may contact our service team via the "Contact Us" page on the website or through our customer service email.
